Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Once dispatched, estimated delivery times are:
- 🇺🇸 United States: 7–14 business days
- 🇬🇧 United Kingdom: 7–14 business days
- 🇦🇺 Australia: 10–18 business days
- 🇨🇦 Canada: 10–18 business days
- 🇪🇺 Europe: 7–14 business days
- 🌍 Rest of World: 10–20 business days
Please note that these are estimated times and may vary due to customs processing, local postal delays, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions — keep an eye on our store for deals!
Order Tracking
Once your order has shipped, you will receive an email with your tracking number. Please allow 24–48 hours for tracking information to update after dispatch.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at janesrhoda92@gmail.com with your order number. We will investigate and do our best to resolve the issue promptly.